PRODUCT FAQ's

Will i experience any pimples/reactions after using the products?

Most likely you will not experience any reactions as all products are made of natural ingredients, We recommend continuing to use the products, as we know that with time your skin will truly love the products, and their clean ingredients.  We also recommend doing a "double Cleanse" this means that you wash your face two times a day with our facewash. The first wash helps to get off the dirt, makeup, pollution, etc. The second wash will then actually clean the impurities deep into your skin, this also can help reduce the bumps and pimples.

Are your skincare, haircare and bodycare products safe for pregnancy and breastfeeding?

Yes, because all of our formulas are made with clean, healthy ingredients our products have been deemed safe for use during pregnancy and breastfeeding! However, because each situation is different, we always suggest to consult with your physician to ensure that it is indeed the case for you.

What do I do if my product was broken in transit?

 If you experience this issue please contact customer service at info@madyorganics.com.pk.

What if I don’t like the smell of the clean, unscented products?

We believe that our products are the best on the market right now! They are made from clean ingredients and are eco-friendly. Our skincare products also do not contain synthetic fragrance, as they are extremely harmful for our skin. We know that at times the fragrance can be hard to get used to, however, we always say that a good product will not always smell "delicious." I know that this might sound funny, however, artificial fragrances are truly very harsh to use on our skin.

Do your products help with acne?

Yes, our products do wonders for people that experience issues with acne. However, results may vary depending on the customer. We have many amazing customer testimonials on our website that you are welcome to look at for reference. You can see those here.

Where are your products made?

All of our products are made in Pakistan.

If you have any questions about these, let us know via email or phone and we'd be more than happy to help!

BUSINESS FAQ's

How long will it take for me to receive my package?

We always hope that you will receive your package within 3-7 business days within Pakistan. If you live outside of the country, shipping can take up to 20-30 days to be received. We truly appreciate your patience during this process.

How much does it cost for international shipping?

This varies depending on the country that you are shipping to. We use DHL for our international shipping. You can email us at info@madyorganics.com.pk or whatsapp at +923360520025 for more information.

Do you ship to my country?

We ship to all countries that do not currently have restrictions on COVID. You can email us at info@madyorganics.com.pk or whatsapp at +923360520025 for more information.

What payment methods do you accept?

We accept VISA, MasterCard, Cash on delivery for shipments within Pakistan and VISA and Mastercard for shipments outside Pakistan.